Data Analyst
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About Us
KITSCH is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door to door sales to selling products in over 27 countries across 20,000 retail locations worldwide.
KITSCH is committed to creating high quality products that are effortless, elevated and easy to use. From fashionable shower caps to our viral towel scrunchies, we aim to evolve your everyday essentials.
We believe that everyone should feel confident when purchasing our products no matter your hair type, style, or budget.
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Duties and Responsibilities
Data Collection and Management:
- Collect and integrate data from various sources, including website analytics (GA4), CRM systems, logistics platforms, and other relevant sources.
- Ensure data accuracy, completeness, and consistency.
- Manage the process of optimizing picking batches for direct-to-consumer orders and analyze order sequencing to enhance operational efficiency.
- Analyze customer purchase behavior, segmentation, and LTV metrics to understand customer preferences and profitability.
- Conduct in-depth analysis of website traffic, user behavior, and conversion rates to identify trends, patterns, and opportunities.
- Review and analyze logistics data, including returns, shipping costs, and freight expenses, to identify optimization opportunities.
- Use predictive modeling to improve forecasting and inventory management.
- Develop key performance indicators (KPIs) and create clear, informative reports and dashboards to communicate insights to stakeholders.
- Utilize data visualization tools to effectively present complex findings to various teams.
Collaboration:
- Work closely with marketing, sales, product, and supply chain teams to provide data-driven recommendations for improving website performance, customer acquisition, retention, and logistics operations.
- Collaborate with other analysts to share insights and best practices, fostering a data-driven culture across the organization.
Job Qualifications
- Bachelor’s or Master’s degree in Data Science, Operations Research, or a related field.
- Proven experience in e-commerce data analysis, with a focus on website behavior, customer metrics, logistics and inventory.
- Required: Experience with Shopify and GA4.
- Preferred: Experience with Daasity.
- Proficiency in Excel, Google Analytics (GA4), CRM systems, and SQL.
- Experience with Python or Ruby (one of them is MUST have)
- Experience with SQL
- Experience with MTA or MMM a plus
- Strong problem-solving skills and exceptional attention to detail.
- Ability to manipulate raw data to meet business needs and deliver actionable insights.
- Ability to work independently and within a team on multiple projects, receiving instructions from several people and meeting project deadlines.
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WHAT WE BRING TO THE TABLE
- Competitive Pay/Benefits
- A dynamic team
- An open mind for new ideas
- Growth…growth and some more growth!
Our Hiring Practices: KITSCH LLC is an equal opportunity employer. We are committed to work in an environment that supports, inspires, and respects all individuals and recruits on merit-based processes regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.