Community Management Coordinator

Remote

Full Time

Mid Level

About Us

KITSCH is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door-to-door sales to selling products in over 27 countries across 20,000 retail locations worldwide.

KITSCH is committed to creating high-quality products that are effortless, elevated, and easy to use. From fashionable shower caps to our viral towel scrunchies, we aim to evolve your everyday essentials.

We believe that everyone should feel confident when purchasing our products, no matter your hair type, style, or budget.

About the Role

KITSCH is currently looking for an experienced and motivated individual to join our team as a Community Management Coordinator. The ideal candidate for this position is a skilled multitasker, reliable, and committed to consistently meeting deadlines. This person should be able to manage a growing team and collaborate with other departments. This is a full-time position.

What will be your responsibilities?

Manage daily interactions across all social platforms (comments, DMs, and tagged posts). Serve as the voice of Kitsch, ensuring every response is timely, thoughtful, and perfectly aligned with our brand personality and values.
Plan and implement social media campaigns, providing engaging text, image, and video content that resonates with our audience.
Monitor and engage with tagged content and User Generated Content (UGC) to foster a positive, inclusive community. Proactively build authentic connections with like-minded brands, creators, and industry professionals.
Identify organic engagement opportunities to position Kitsch as a leader in the beauty and wellness space. Join relevant cultural conversations and capitalize on social trends and platform updates.
Coordinate with Marketing, PR, Social, and Customer Experience teams to ensure seamless support, accurate messaging, and proper escalation of community issues.
Track and report on online reviews, FAQs, and sentiment trends. Use community feedback and website traffic data to inform content strategy and improve the overall customer experience.
Organize and manage events to boost brand awareness and strengthen relationships with journalists and industry influencers.

What are we looking for in you?

Proven work experience as a community manager or similar role.
Experience in planning and leading community initiatives.
Ability to identify and track relevant community KPIs.
Excellent verbal communication skills.
Excellent writing skills.
Excellent interpersonal and presentation skills.
Hands-on experience with social media management.
Ability to interpret website traffic.
Knowledge of online marketing.
Attention to detail, critical thinker, and problem-solver.
BSc degree in Marketing or a relevant field.
Pride in your work.
Great attitude in life.
Amazing attention to detail.
A desire to wear many hats while being a marketing professional

About the Offer

Location: US
Type of Contract: Full-Time
Modality: Remote Competitive Pay: (Depending on your experience)
A dynamic team
An open mind for new ideas
Growth… growth and some more growth!

Do you want to be part of our team? We look forward to your application!

*KITSCH LLC is an equal opportunity employer. We are committed to working in an environment that supports, inspires, and respects all individuals and recruits on merit-based processes regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.

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Community Management Coordinator

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