Social Commerce Manager
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About Us
KITSCH is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door-to-door sales to selling products in over 27 countries across 20,000 retail locations worldwide.
KITSCH is committed to creating high-quality products that are effortless, elevated, and easy to use. From fashionable shower caps to our viral towel scrunchies, we aim to evolve your everyday essentials.
We believe that everyone should feel confident when purchasing our products, regardless of their hair type, style, or budget.
About the Role
We’re looking for a TikTok-obsessed, revenue-driven Social Commerce Manager to own and scale our TikTok Shop business end-to-end. This role is for someone who refreshes their FYP like it’s Bloomberg, understands what converts on TikTok right now, and knows how to turn trends, creators, and Live shopping into real revenue.
You will be the connective tissue between content, creators, affiliates, Live, paid amplification, and merchandising — with ownership of TikTok Shop performance.
What will be your responsibilities?
- TikTok Shop growth & revenue: Own GMV, conversion rate, AOV, affiliate contribution, and repeat purchase.
- Creator & affiliate ecosystem: Recruit, brief, manage, and scale a high-performing creator + affiliate network (UGC, whitelisted creators, and Live hosts).
- TikTok Live shopping: Build and optimize a Live commerce calendar (product drops, promos, launches, tentpole events).
- Content strategy that converts: Partner with internal creative + creators to launch high-volume, performance-driven TikTok content.
- Merchandising & offer strategy: Optimize PDPs, bundles, discounts, and Shop-specific offers to maximize conversion.
- Paid + organic flywheel: Identify winning organic content and scale it via Spark Ads / paid amplification.
- Trend-to-commerce pipeline: Spot trends early and translate them into Shop-ready content fast.
- Cross-functional leadership: Work closely with Growth, Creative, Influencer, Ops, and CX to ensure TikTok Shop success.
What are we looking for in you?
- 1-3+ years in TikTok, social commerce, or creator-led DTC growth.
- Hands-on experience owning a TikTok Shop (not just posting content)
- Deep understanding of:
- TikTok Live best practices
- Affiliate attribution & incentives
- Creator whitelisting & Spark Ads
- Conversion-driven UGC formats
- Proven ability to scale creators from dozens → thousands
- Extremely data-driven but creatively fluent
- Comfortable moving fast, testing constantly, and iterating in real time
- Strong POV on what actually works on TikTok today
- High level of english (C1-C2)
Bonus Points
- Beauty, haircare, wellness, or lifestyle brand experience
- Experience launching TikTok Shop from $0 → meaningful monthly GMV
- Familiarity with TikTok Shop ops, fulfillment, and compliance
- Has personally hosted or directed TikTok Lives
What Success Looks Like
- TikTok Shop becomes a top revenue channel, not a side project
- Consistent cadence of high-performing Live shopping events
- Scalable creator + affiliate engine driving incremental GMV
- TikTok trends → shoppable content in days, not weeks
Why You’ll Love This Role
- Full ownership and visibility
- Fast-moving, creator-first culture
- Massive upside as social commerce continues to explode
- You get to build the playbook — not follow one
About the Offer
- Type of Contract: Full-Time
- Modality: Remote Competitive Pay: (Depending on your experience)
- A dynamic team
- An open mind for new ideas
- Growth… growth and some more growth!
Do you want to be part of our team? We look forward to your application!